PR Firewood - Premium Range Firewood

Queensland Ironbark - Gidgee Charcoal - Smoking Woods - Kindling - Pickup - Delivery

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PR Delivery Policy

Delivery Policy

Gold Coast Bulk Firewood Delivery

It is the sole discretion of delivery driver to tip product as close to the desired location as possible. Stacking is available for an additional fee.

Terms and Conditions

  • All firewood is delivered on tipping trucks and is TIPPED on location
  • Delivery is considered to be no further than the end of the main driveway or other suitable access road
  • Once delivery of firewood is delivered and tipped then No Refund Policy applies
  • All care taken during delivery and when tipping the firewood however, NO RESPONSIBILITY WILL BE ACCEPTED for any damages incurred during the delivery process.

Measurement

Loose firewood is sold in lots of approximately 1 cubic metre and is measured and loaded on our trucks using a 1/3m3 bucket excavator.

A cubic metre of wood cannot be measured as accurately as a tonne, however you wii not be paying for any water. Generally, the higher the density of the wood the better value you will get per metre. It is not possible to compare cubic metres with tonnes because of the differences in wood density, moisture content and how well the wood has been stacked for measurement.

Acceptance of Delivery

Once delivery of firewood is delivered and tipped then No Refund Policy applies. All steps will be taken to make sure each customer is fully satisfied.

Packaged Firewood, Charcoal & Kindling

Payment details, price and delivery cost will be provided via email and phone after we process your Purchase Order. A personal confirmation is required before sending your order. Purchase Orders submitted before 11:00am most working days will be processed and dispatched the same day. Mid week Public holidays and long weekends can cause delays.

Home Delivery - FASTWAY COURIERS

Metropolitan delivery limit of 25kg per parcel, usually delivered in 2-3 days from time payment is received.

Commercial Delivery - MAINFREIGHT

Metropolitan delivery limit of 640kg per pallet.

A forklift or pallet jack is required to unload pallets. Some trucks may have a lift but this is not guaranteed. If the consignment cannot be unloaded manually within a reasonable time additional charges will apply for delayed unloading or you may not receive the delivery at all.

 

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